Website Security and Fraud Prevention
ss and increase customer safety.
1. User registration: Ask users to create an account and collect important information such as their address, phone number, full name and to ask them to store credit card information directly on the site Web.
2. IP address monitoring: Keep a blacklist and whitelist of known malicious and secure IP addresses. When an IP address appears on a blacklist, you must call the customer to check the order information and make sure the order is legitimate.
3. Suspicious activity: If a customer places a small order and then returns later in the day to place a larger order, make sure it is not a scam to check that a card is working properly credit. Rather than refuse the order, call the customer to verify the order and collect the information needed to verify his identity.
4. Unusual Orders: If the customer has an account and normally buys less than $ 50 worth of merchandise, take an extra day to ship the merchandise if large, irregular orders arrive suddenly. Twenty-four hours usually allow a customer to report a lost or stolen credit card, which protects the business from fraud.
5. Security holes: Make sure that the website ordering process does not have security breaches that allow a user to enter incorrect information. For example, indicate that the CVN code and the expiry date correspond to the credit card number used. If a credit card number is lost or stolen but the cardholder keeps the physical card, these numbers are usually not readily available.
6. Application Updates: Keep your applications up-to-date and immediately fix any software security flaws. If you’re using a commercial shopping cart solution, be sure to subscribe to updates and fix software vulnerabilities as updates become available.
7. Identity Verification: Use advanced real-time credit card authentication methods provided by a third-party service to ensure that all credit cards processed are legitimate. If the cardholder participates in an audit program, make these programs available on the website so that the cardholder uses additional security measures to place orders.
8. Reporting Criminal Activity: Make it clear on the website that criminal activity is reported to the FBI. This helps customers feel safer and can prevent a criminal from trying to use stolen financial information on your site.
9. Proxy and VPN Detection: Install a system to detect when clients connect with a VPN or proxy. VPNs and proxies hide the real IP address, which prevents the company from determining whether the client is legitimate.
10. Payor Authentication: Store sensitive customer information in a secure format and collect customer information only if you are using a highly secure SSL certificate.